Blog

Thoughts on creating events that exhilarate

A man and a woman dressed in black suits Top 5 Questions to Ask Before Booking a Venue for Your Event

Producing a corporate event can be a daunting process. First, you’ll need to put together a competent organizing committee. You will then create a critical path sheet to ensure your event is tracking nicely. But before you and your team plunge into a million and one to-dos, there are two urgent tasks that you’ll need to get out of the way: setting the schedule and deciding on the venue. Without a clear view of these two critical items, your event can become a corporate nightmare.

Getting a schedule that everyone can agree on can be challenging. However, securing an ideal hotel or venue can prove even trickier. It’s hard enough to find one that’s available for your target dates and meets all your event requirements without competing with other companies or businesses for the same location. So it’s no wonder many executives rush to seal the deal. Yet, hastily doing so without gathering more information can cause more problems than you’re prepared to handle. The devil is truly in the details. So, before you sign on the dotted line, you may do well to ask the following crucial production-related questions.

Five Key Things to Ask Your Hotel/ Venue Management

1. Is there enough space?

The venue may have ample seating capacity in the major conference hall to accommodate the entire audience. Yet, the event production requirements for typical corporate affairs, like a national sales meeting, require provisions for breakout rooms and social spaces such as for meals, coffee breaks and parties/receptions. Not having enough small breakout rooms can seriously undermine the effectiveness of the summit or gathering.

How about work areas for the staff? Every calm and composed event is only possible because of the underlying flurry of coordination. Yet, the conference participants need not know every follow-up, every to and fro, made to ensure that everything goes as smoothly as planned. A dedicated staff room, or” war room”,  for the core committee and other organizing personnel can ensure that the attendees stay focused without any visible distractions. This can also give the staff much-needed short breaks away from the crowd. An additional prep area, or “green room”, for your keynote speakers and entertainers (yep, they need some privacy, too) is also desirable.

What about the equipment? All event apparatus and materials already need to be at the venue by Day 0 of the event. So you’ll need to have somewhere safe to store them before, during (if you need to switch equipment in between sessions), and after the event (before take-down and clean-up).

If you’ve booked a venue where other events are also being held, you may want to request a dedicated check-in and registration area to facilitate assembly.

It isn’t enough to secure parking for the meeting attendees. You’ll also want to ensure that you have arrangements to accommodate the deliveries of your various suppliers and event partners.

Most conferences end up with a night of fellowship where participants and guests get to mingle naturally with each other. During such parties, meeting attendees may want to really hang loose and turn up the volume (literally!). In such cases, you may want to turn the party into an outdoor corporate event. Check with the hotel for alternative spaces that can provide a friendlier and more casual ambiance.

2. Are you AV- and technology-savvy?

It’s easy to assume that a venue with the fanciest furnishings has the latest AV and technological capabilities. Yet, many meeting presentations with the most intensive preps have gone awry simply because of these wrong assumptions. Check carefully with either the venue A/V department or your production company as to what type and quality of microphones, video cameras, screens and other event production gear are available both in the main halls and in the smaller meeting rooms. It is also crucial to discover what exists in the way of power and band-width in the various meeting rooms. If there is not enough power to support all of the lighting, projection, video engineering, audio and all other technical provisions for the conference you may need to have supplemental power provided. Also, ask if the hotel has standby generators. Naturally, no matter how advanced your AV or tech equipment is, you won’t be able to run it without these “Plan-B” devices.

If some of your attendees will not attend the conference in person yet will need to view the conference remotely, then you will need to produce a hybrid conference – both in person and virtually. Therefore, you’ll want to ensure that the venue is equipped to turn out a high-quality technical event production. For example, is the location wired for video live streaming? Does it have an on-site control room or HD broadcast studio to facilitate superior engagement between your in-person and online audience? Avoid any technical mishaps by doing a line-by-line check of all the production equipment you’ll need.

Stable and secure technology ensures that you’re able to run a successful on-site, virtual, or hybrid event. At the same time, it can help assure that your company’s proprietary info or trade secrets remain so. Ask the venue management if they have separate networks that they can provide exclusively for your production team and meeting attendees. This way, you can keep outsiders from accessing your network, protecting yourself from data breaches.

3. Do you have venue restrictions and limitations?

From your first site survey, you may already be familiar with the venue’s policies on cancellation, check-in and check-out times, payment methods, etc. Yet these guidelines may not cover equipment and personnel movement, which is crucial, especially if you have a special event production. You’ll need to work with the venue management to check the layout and determine the flow of personnel and equipment. For instance, where and how will you load your equipment in and out? Is there a dedicated loading dock or freight elevator you can use? Get all the nitty-gritty details to ensure ease and efficiency of movement.

The hotel or venue may have plenty of spaces to accommodate your every need, but you’ll want to know when you can have access. So it’s essential to also present a meticulously detailed schedule, from accepting shipments and setting up equipment to the tech rehearsals, the general session, the break-outs and clean-up (and everything else in between).

How is the sound insulation at the venue? For more subdued corporate activities like strategic planning or an intimate C-level gathering, you’ll need a quieter place where you can perfectly hear each other. If your hotel doesn’t have soundproofed rooms, you’ll want your meeting venue away from the hotel pool or another conference room.

4. Are there any extra costs?

Unexpected little expenses can add up to a hefty sum. Keeping tabs on all the possible costs in the event production process can help you avoid unpleasant surprises when the bill arrives. Here are a few items you’d want to watch out for:

  • Set-up costs
  • Clean-up costs
  • Parking fees
  • Event insurance
  • Corkage fees (if you’re bringing extra spirits to the culminating parties)
  • Additional charges to bring in your own event production company to provide technical equipment and personnel
  • Mandatory gratuities
  • Energy surcharges

5. Who will you be working with at the venue?

You can only expect to receive great service from excellent service personnel. So, it would be wise to assess the kind of staff that the hotel can provide for your event. Review these questions with the hotel or venue management:

  • How many attendants will be assigned to your event, and where will they be stationed (so you can reach them easily)?
  • What is the technical background of their staff? Are they trained for emergencies (we’re repeating this bit because this is critical)?
  • Does the hotel have a backup plan in case of employee absences on the day of the event?

Simplifying the event production process

Ensuring a successful affair requires the exercise of due diligence. And this entails asking all the right questions before signing the contract. Yet, there is a more efficient and effective way of going about this whole stressful business of planning. The solution? Hire the right event production company.

At Carlstrom Productions, we pay exacting attention to every detail, so you don’t have to. Whether in-person, virtual, or hybrid, we have the cutting-edge technology and industry experience to deliver your vision exactly the way you want it—and perhaps even a little more. Reach out to set up a capabilities presentation today.

Blog

Thoughts on creating events that exhilarate

An event hall with audience cheering while confetti falls Secrets of Successful Thought Leadership Summits

Well-planned thought leadership summits serve as one of the most high-value growth strategies you can implement for your organization. Regardless of the investment in valuable corporate resources, it all boils down to what leadership summit ideas you apply and how the event’s outcome can contribute to achieving your objectives and goals.

Leadership summits stand out from your typical conferences and conventions, primarily because of who attends them and why. The participation of C-level leaders, such as CEOs and CFOs, and frontline executives is intended to make the most of a company’s best minds – or many company’s greatest thinkers – to glean insights and collaborate towards problem-solving and strategy development to power genuine transformation within your corporation or within an industry or vertical market.

But while the very prospect of having top honchos in attendance can be exciting, it can also be equally daunting. It can require more deliberate thought and effort to plan around VIPs’ schedules. You also have to consider the expenses for the hotels, the event venue, and the logistics of taking people and equipment to and from the area. While these particular costs exist for every corporate event, the best leadership summits are often staged in somewhat remote locations far from distractions that would lure the attendees away from the ballroom or theatre. For instance, Las Vegas or New York would be less ideal for a focused leadership conference than Carmel, CA or Kiawah, SC. These somewhat remote locations are not easy to travel to, therefore one attendees arrive they feel more committed to staying.

Then there is, of course, the opportunity cost of having precious executive time tied up in a 2 or 3 day summit. And the worst part? Getting less than valuable results. So how can you make your leadership summit deliver maximum value? Here are some of the best leadership summit ideas to ensure that your event  goes beyond the obligatory junket.

10 Leadership Summit Ideas

1. Choose your executive committee strategically

First, there should only be one meeting owner, ideally a top-level executive such as a CEO. Keep in mind that a summit’s success depends a lot on the cooperation of everyone involved. You can just imagine how difficult it is for a mid-level executive to ask CIOs and CFOs to prioritize the requirements and deadlines for the event. The higher the meeting owner’s level of influence, the more likely they can secure the necessary attention and support.

It always takes a team to make the dream work—or at least the bigger and more important ones. While the meeting owner’s job is to determine the content to be discussed and the objectives and outcomes of those discussions, you, the event planner, must oversee the smooth flow of the planning process and the actual run of the summit. You will need to work with specific task managers, such as the agenda owner, the coordinator, and the design team. An editor will also be critical in ensuring that presentations are lean, coherent, and aligned with the event’s objectives. The meeting owner should clarify with everyone that the editor has his backing, so the latter can have the courage to trim out the fat from the C-level presentations if they have to.

2. Set clear objectives

This may seem like a no-brainer. Yet, you may be surprised to discover how many summit goals consist of ambiguous statements, like “Align and Achieve” or “Outsmart to Outlast.” Do not be intimidated by ambitious goals! The more provocative, ambitious and specific your stated goals for the discussions can be,, the more likely your C-Level guests will feel compelled to attend. Enlisting the help of senior leadership can provide the much-needed support to drive the nail harder in terms of setting the most challenging and rewarding conference outcomes.

3. Prepare well in advance

A hastily organized event (insert facepalm emoji) is a disaster waiting to happen. The importance of the meeting plus the gazillion details require that you perfect the logistics of the summit at least 6 to 12 months ahead of time. A critical path sheet with clear and concise tasks, owners, and timelines can help you track how everything is progressing and course-correct as required.

4. Anticipate possible setbacks

Remember Murphy’s Law where “anything that can go wrong will go wrong”? So over-communicate, over-confirm, over-check. To ensure that your participants can be at the venue early enough to settle down and familiarize themselves with the location and agenda, it’s always wise to have a Day 0 of your summit. For instance, if your summit is to begin it’s vigorous discussions on Tuesday morning at 8:00 am, your Day 0 would start on Monday evening with cocktails and dinner for your elite attendees. Your C-Level guests will appreciate this opportunity to get to know each other in a casual setting before the serious discussions begin the following morning. The extra time can also give you a bit of leeway if any adjustments or additional coordination needs to be done. While it will cost you more to have that arrival night dinner, it will not cost nearly as much as the value lost from brilliant minds who arrive late to the discussion.

Pay extra attention to your top-tier attendees. They often have complex, multiple obligations that can change frequently.  Don’t be a casualty of such incidents. Over-confirm with them as well as their assistants about the date, times, venue and logistics. Double and triple check. Put it all in writing.

5. Presentation Deadlines

Back in the day before digital photography, the term “photo finish” was used to describe things that barely made it to the finish line. Unfortunately, that may be the usual expectation for C-level and other stage presentations that form an essential part of the summit’s content. Set your presenters’ deadlines ahead of your own target completion date to ensure that no presentation is submitted at the very last minute. This allows your editor enough time to make the necessary cuts and revisions. Neither can the value of dry runs be overestimated, as they can help the organizers and content presenters have a complete perspective of the flow of the affair and see how they fit into the entire production. They can also help avoid embarrassing mishaps such as malfunctioning computers and microphones..

6. Prep the attendees with pre-event material

Provide meeting attendees with an overview of the flow and content of the event without giving away the entire design of the affair. This pre-summit material should be concise and easy to read so that participants will spend less time figuring out what’s going on and instead focus on the valuable content. At the same time, this can also prime them to be more confident in contributing to the discussion. Most importantly, your agenda should be populated with provocative questions to be answered by the vigorous discussions to be had throughout the summit. For instance, instead of just listing the subject for discussion – “Tackling Global Distribution Challenges” – you’d be wise to list two or three questions underneath that discussion heading that will cause your attendee to feel compelled to attend and participate. Questions such as: “How will you integrate currency fluctuations into your company’s global distribution risk management plan?” and “How will your company prepare for natural disasters and geo-political turbulence in the formation of your global distribution plans?” will excite your attendees and compel them to participate in the vigorous discussion. Questions like these also tell your audience that not only will the discussions be invigorating, they will each feel smarter for having attended the summit.

7. Control the event flow

Make your event the perfect place to remain stimulated throughout the discussions by taking care to manage everything from the temperature in the room, the comfort of the chairs, and the pacing of the discussions. Be aware of potential lulls in the flow so you’ll know where to switch things up with a quick stretch break or 5-minute coffee break in the ballroom or a short entertaining video to spice things up.

No matter how well-rested the participants are the day before, if the detail-rich presentations come one after the other with no pause for reflection, the attendee can feel fatigued by so much rich content. So, maintain an upbeat rhythm by keeping the podium sessions to a maximum of three, allotting each speaker 15 to 20 minutes. Mix up the solo presentations with a variety of intimate fireside chats between two people or panel discussions that leave the powerpoint slides to the side.

8. Set up for optimal sharing

Great ideas are generated when people are ready and willing to share. Leadership summits can achieve this if they’re designed to create many opportunities for easy interaction. Think out of the box and create a unique opportunity where a few “lottery winners” can have the privilege to interview the special guest and also have a chance to be asked about their own insights by that important panelist.

For the regular breakout sessions after the main stage presentations, ensure cross-representation so that the groups are mixed up, allowing for multiple perspectives and a richer discussion.

As for Q and A’s, they can be invaluable when done right. Sometimes, you may feel like you’re watching a predictable play where some questions seem to be scripted, whereas others can look like they’re designed to provoke. You may also have been at some of these sessions where only one or two questions entirely hogged the allotted time because of the complex answers given.

One creative way out of this dilemma is to ask the participants to send their questions the day before the Q & A, so organizers can choose the most relevant and prepare for the more provocative questions while keeping within the time limit.

9. Follow through with a summary, tracker, and post-summit survey

While organizers may breathe a sigh of relief at the culmination of the event, the work has, in fact, only just begun. Within 24 to 48 hours from the close of the affair, the executive committee should be able to release a summary and a post-summit survey.

The summary should contain all the details of the commitments made at the summit. The executive committee will then create a project tracker after 30 days to ensure that the deliverables are met by the set timelines.

The survey may combine automated polling with text-in answers and written survey forms and also allow for anonymous submission where sensitive information is being collected. Make the format user-friendly so the surveys don’t feel like a chore for participants to accomplish.

10. Partner with an A-team of event production experts

These leadership summit ideas can go a long way in enhancing the value of your event as a significant growth driver. But if you want to get everything absolutely right and ensure your event’s success, consider working with competent event professionals like Carlstrom Productions. From industry leaders to evolutionary startups, different-scale companies trust our level of expertise honed from years of in-depth and hands-on experience. By partnering with us, you too can have a highly transformative company leadership event without any of the usual stress. Let us help you take your leadership summit to the very top. Check out Carlstrom Productions today.

Blog

Thoughts on creating events that exhilarate

An cinema hall with only few spectators Meetings and Events in a Post-Pandemic World: 5 Things To Expect

In March of 2019, the entire world experienced a major disruption as the pandemic destroyed lives and livelihoods. Industries were thrust before a daunting prospect: “Shape up” or ship out. Production companies needed to innovate for a new virtual event production experience as in-person audience events were canceled en masse. The effects of the global economic downturn rippled into boardrooms and conference halls. Strategic directions were scrutinized, projects were overhauled, and events were canceled or postponed.

Now, in December of 2021, live events are beginning to see the light of day as the strains of the pandemic are fading.  Corporations able to hold their ground, by pivoting to more resilient business models, are now flush with cash after a year and a half of controlled spending on corporate events. It looks like everyone, including the business community, is rushing off to all the things they’ve missed, filling up their calendars with post-pandemic events.

Yet, it isn’t as simple as going back to “normal”. What exactly will be the “new normal” for post-pandemic events? Here’s a rundown of what to expect in the meetings-and-events arena in the aftermath of the COVID crisis.

Post-Pandemic Event Expectations

1. In-person events: Familiar yet different

An in-person event will remain the experience to beat in fulfilling our need for human interaction. Regardless of what virtual platform we use, it still isn’t the same thing as being elbow-to-elbow with your associates. There isn’t anything that can parallel the joy of satisfying all our senses when we physically engage with each other.

However, an attention-grabbing concern faces in-person event organizers. While working remotely during the pandemic, employees have learned the benefits of being “present” yet disengaged in online meetings. They have realized that they could go on half-listening mode to do minor tasks on the side. Others have also discovered that they could simply tune out and just catch up later by watching or listening to the recording of the meeting. You end up with an audience with shorter attention spans who would rather get out of the venue than get on board your agenda, even at in-person events.

Event creators will need to shake things up, to create richer and more novel in-person experiences that will be captivating, compelling, and will keep the audience glued to their seats for the entire run of the event.

Companies will need to overcome the challenge of keeping employees interested and invested enough to remain in their employ, especially those who have tasted the delights of autonomy and choice. Impactful events that will strengthen their commitment to the company will be a significant part of the solution.

2. Outdoors: The new destination

Because the Coronavirus continues to evolve, scientists and world leaders now see it as a situation to be managed instead of as a problem to be eradicated. Holding an event outdoors in the fresh air will considerably help lessen the risk of contagion. Therefore, outdoor event options will be part of the “new normal.”

Tents, while they come with a considerable cost, can provide other benefits over an indoor venue such as expansion of capacity and space, some natural lighting and creative opportunities with the design of the environment.

3. Virtual Events becoming the new norm

Grand View Research, a U.S.-based market and research company, predicts that the global virtual events market will shoot up to $504.76 billion by 2028, or a compound annual growth rate of 23.7% from 2021. Even with the increasing frequency of in-person gatherings, virtual events will remain a popular means of communicating for certain purposes. For instance, content-heavy meetings, such as educational seminars or training events, may also be better served online.

Yet, if virtual meetings and events are here to stay, so remains the challenge of counteracting the lack of engagement and liveliness. With in-person and hybrid events competing equally as viable post-pandemic ways to meet and gather, virtual event organizers will need to work with platforms and processes that can bridge the gap.   They’ll need to look for ways to encourage better collaboration and strengthen connections that would happen naturally at an in-person event.

4. Hybrid meetings: A new option

Hybrid meetings are events that have both a live audience and online attendees. Statista revealed that 52% of American respondents say “they’ll attend both in-person and video conferences after the health crisis.”

Being kind of on the fence, hybrids have the advantages and disadvantages of both in-person (with deeper engagement, yet more complex to set up) and virtual events (cold platform yet simple to manage).

Hybrid meetings can be more challenging, though, because you’ll need to manage two different types of audiences at the same time. Typically, the online audience has a harder time keeping up, as they stream content live.

Hybrids will, therefore, need to use more flexible and responsive platforms that have full digital functionality to support the needs of both the physical and virtual audiences.

5. Post-pandemic politeness: The new social norm

As more local and state governments retire their mandates and ease restrictions on limited-capacity events, the creation of post-pandemic event etiquette will be necessary to guide the behavior of your employees.

Can you shake hands? Admittedly, the etiquette business can get awkward. People have different comfort levels of interaction. You could ask your conference attendees ahead of time (via a pre-conference registration survey) what their individual levels of comfort are about social distancing, hand-shaking, etc. That way you can customize  your event to match your attendees comfort level and thus reduce or eliminate any fears that could diminish full participation and/or presence at your event.

Once you have a clear idea of your attendees’ comfort preferences, it’s crucial to clearly articulate what those health and safety protocols are.  This will go a long way in safeguarding not only your health and that of your employees, yet also your attendees and your broader relationships.

Postscript

Post-Covid life can be exciting, confusing, and challenging—all at the same time. Keep yourself from being overwhelmed when planning your events by knowing exactly what to expect from post-pandemic events and meetings.

Or you can call Carlstrom Productions and let us help you figure out how to create the most compelling and engaging post-pandemic event for your company. Whether in-person, online, or hybrid, you can make your event stand out with our event production experts. Talk to us today!

Blog

Thoughts on creating events that exhilarate

"Projection of pink and blue lasers " Lighting For Shows And Corporate Events

The mood of the theater crowd turned melancholy as the character of Alexander Hamilton, played by Lin-Manuel Miranda, sang the desperate lyrics of “Hurricane” in a scene in Hamilton.  The audience sat transfixed as the whirling lights seemed to drown the main character in a flood of purples and blues that mirrored the raging emotions within him. So effective was the lighting that it helped the artist sink his teeth into his role. Later on, he said that the lighting effects were so powerful that they were unsettling. Such was the impact of the stage lighting used in Hamilton. While Miranda played the title role to perfection, so did the lighting designers and engineers.

Aaron Rose, the American artist best known for directing the art movement film Beautiful Losers, said that “in the right light, at the right time, everything is extraordinary.” Lighting for shows can make or break any stage event, be it a product launch, trade show, annual conference, or corporate gala. As critical as lighting is to the success of your next corporate event, you need not feel overwhelmed. Read up on our pro guide on stage lighting basics to throw some, well, light on your subject.

The importance of great stage lighting

1. Visibility

Light travels faster than sound, and your message or narrative will make its impact visually before the audience hears it. Lighting, therefore, plays a key role in presenting the action on stage.

2. Mood

Light creates the architecture in the air that provokes thought and induces emotion. Optical illusions, moving lights, shadows — leverage all these to create the desired mood or atmosphere.

3. Composition

With so many different things happening all at once in the live performance space, you’ll want to have control over what is going on. With the right accenting, you can play it up or down as you desire, guiding the audience to where you want them to focus, even as you harmonize all the other parts of the stage.

4. Plausibility

Authenticity is key to getting your message across. If the audience doesn’t believe it, they won’t buy it. Lighting creates plausibility by setting the location and time of day and by creating depth and dimension, so the setting is realistic, and the performers on stage can come to life.

How is light controlled in stage lighting design?

Stage lighting design is a delicate balance between the precision of science and the passion of the arts. So much is at stake with stage lighting that designers need to consider many factors to make artistic decisions, such as the controllable elements of light.

1. Direction

The lighting design team determines the point from which the lighting instrument is hung and at what point the light hits the stage. The angle of the light should be able to drive the eyes of the audience to the focal point. Heightened visual acuity will allow for greater appreciation of all the action on the stage, add depth with shadows, and increase overall visibility of the details, even the facial expressions of the presenters  or performers.

2. Intensity

How bright or dim is your light? That’s intensity. This will dictate how dramatic or light a moment on stage will be. Lighting engineers turn up the heat on the stage by using intense beams with hard edges, such as when a conference theme is unveiled, or bring the brightness level several notches down to signal the transition to the next speaker.

3. Movement

Movement is any change in the intensity, direction, or color of the lights.

A couple of ways you can create movements through light are through moving heads, lanterns that move with the actors, and a series of lights that are lit up in sequence. One frequently used trick is the use of Gobo rotators. With the creative use of such creative devices, engineers can use light to show action through shapes.

4. Color

Color was leveraged to the hilt in the Broadway play Moulin Rouge, where fantastic red washes saturated the spectacular red-light district scenes. The flamboyant lighting effects effectively depicted the gaudy ornateness and bright yet empty artifice of the infamous 19th-century cabaret. To properly create the right colors that would evoke a period theater feel, lighting designers used the powerful Chroma-Q Color Force.

Any Industry Tips?

1. Safety first

You can’t underscore the importance of safety. Make sure to follow the manufacturer’s specifications. Installation should be done by a qualified professional. See to it that safety cables are wrapped around fixture handles and around the pipes or trusses attached to them. Typically, fixtures should have lighting clamps when attached to steel pipes or trusses.

2. Be bold with your imagination

Push your creativity to the limit; don’t be afraid to experiment with a variety of devices. How about using hanging paper chains that are clustered and lit to create a spectacular yet budget-friendly chandelier? What about a cube set-up or origami cut-outs for an interesting stage backdrop? The possibilities are endless.

3. Technical rehearsals are critical to success

Without such rehearsals, lighting engineers will not be able to check on the accuracy of the lighting plot, cue with the audio team, and make the necessary adjustments or equipment changes.

4. Lighting cues can be one too many

Just like with company presentations with too many distracting and unnecessary animations, too many lighting cues can detract from the clarity of the message and the authenticity of the event.

5. Be wary of oversaturation

It is difficult to resist playing with too many colors if you have a whole spectrum to choose from. Restrain yourself. You wouldn’t want to confuse the audience with the psychedelic colors of the ‘60s when you were originally aiming for a more serious and polished setting to usher in the director’s speech.

Conclusion

All the world’s a stage, and everyone in it, a performer. Get your act — or corporate production — together by keeping these stage lighting basics in mind.

Or better yet, trust the experts to ensure the luminous success of your next corporate affair. Whether for an in-person gathering or a virtual event, we at Carlstrom Productions can create that captivating and immersive experience for you and your company. Let us put you in your best light yet. Give us a call today!

Blog

Thoughts on creating events that exhilarate

Two men in white suits standing on a stage in an event hall Put More SURPRISE In Your Event – Pt 2

Each day of your meeting can offer surprise, much like episodic television. From The Sopranos to Breaking Bad to Modern Family, these and other successful shows continue to surprise us, no matter how well we’ve come to know the characters.

Whether it’s through action or the plot line, your meeting storyline can and should engage through the element of surprise. You can think of your executives as recurring characters, hired keynotes as guest stars, and each day of the meeting as episodes, where your messages and theme both unfold and drive toward a specific direction.

Did you ever get hooked on a show because you knew exactly what was going to happen next time? Not bloody likely. It’s the same reason people watch sports. There’s a lesson for us here, too. You know the teams and players but not what’s going to happen on any given shot or play, at any point in time, or in any game.

Similarly, once you lose your audience to predictable patterns and expectations, whether related to content or execution, it becomes even harder to get them engaged. As a meeting or event planner, that’s the last place you want to find yourself: playing catch up with your audience’s attention.

Game shows are all about surprise, too. Like your agenda and format, they’re scripted and very tightly controlled but they’re subject to chance. Reality television not only makes use of surprise, it became an established format because viewers are constantly curious: What will so and so do next? What is going to happen now? While they’re all controlled in editing, some are wholly unscripted, some follow a consistent structure.

The same holds true for a Quentin Tarrantino movie or a Broadway show whose set design, characters, and plot twists keep us on the edge of our seats. And that’s exactly how we design our programs: so the audience’s mindset is “What’s going to happen next?!” All of these examples relate to how we hold and transform audiences.

The only thing your attendees should expect is an exciting, memorable, and worthwhile time away from their homes and offices. After the program? We surprise them with useful content, information, and/or a reminder gift, whatever is appropriate, and puts our takeaway where it belongs: staring them right in the eyes.

Predictability is great—for analyst meetings, symposia, and routine training—not business meetings, users conferences, product launches, award shows, gala fund raisers, and other special events.

Enhance your audience’s event experience and the memory of it by minimizing predictability and maximizing the element of surprise.

Blog

Thoughts on creating events that exhilarate

GEFORCE RTX presentation Predictability or SURPRISE? – Pt 1

When you go to a concert or play, watch a film or TV show, go to a party, or get into a good book, which do you prefer: predictability or surprise?

I thought so.

Why would you do any of those if you knew exactly what was going to happen? Should it be any different with your business meeting? Certainly not. That’s why we help our clients infuse the element of surprise before, during, and after their programs.

Think about it. If you had to distill the single most critical ingredient in producing meetings and events down to one word, what would it be? For us, it’s engagement. Nothing is more important and everything flows from it—learning, celebration, recognition—and the element of surprise is one of the most powerful tools you can use to make create it.

Engaging your audience by way of surprise can be quite simple. For example, we look for the unexpected speaker, not the one who’s necessarily on the circuit or the usual ‘go to’ expert. When you hear hard core business messages from someone outside the business world, speakers from the arts, for example, it comes as a surprise and the impact of our clients’ messages is enhanced.

Want to promote such a speaker in advance? It can be a surprise when you announce it and it builds anticipation. Want to keep it a secret until they’re introduced just before they go on? An even greater surprise.

Surprise in the form of planned interruptions can make for great meeting theatre from the stage during an executive’s presentation, particularly if the topic is on change but it can work for any business theme.

In an instant, we’ve shocked, amused, and engaged our audiences—not only by the experience we create for them, but by the way their executive is perceived: cool, calm, collected, and as having a sense of humor, all valuable traits that catapult his or her stock.

We’ve also produced and choreographed everything from flash mobs that spring unexpectedly from the audience, to videos that interrupt presenters on stage. There is no limit to how you can surprise an audience.

(In Part 2, we’ll see how surprise can transform and hold an audience!)

Blog

Thoughts on creating events that exhilarate

An interview scanario with bill clinton The Scent of an Event

As I write this I am reminded of the Little League baseball days of my youth –- memories provoked by the subtle aroma of a “leather baseball mitt” scented candle wafting through my office. That’s right – a candle that smells like a baseball glove! The smell of that leather baseball glove takes me right back to left field (where I was invariably exiled to – game after game) and the smell of fresh cut grass of the ball field, the cheers (or boos) of parents in the bleachers,. . . . All this nostalgia in the name of research.

So why are we smelling up the office for research?

Well, I was recently asked a question by one of the producers here on staff: “If different scents can be used to set a mood, reduce stress, infuse energy, evoke an emotional association, or stir nostalgia… and research shows you can change the feel of a room without changing anything but the scent – then why do event planners rarely use this stimulus with their audience?”

Hmmm. . . . Good question! “Why don’t you look into this? Nose around a little and see what you come up with”. . . .

Well, what she came up with was a case of 6 or more scented candles to appeal to men. We have the scents of fresh cut grass, leather, tobacco, gasoline, beer and more. In about one hour, this place smelled like the men’s room at a road side truck stop in Iowa!

Back to the drawing board!. . . . She has now studied a wider variety of scented candles that appeal to different demographics and that work for different purposes. Here’s what we found. . . .

THE SCIENCE

Next to sight, smell is the most important sense we have. According to Martin Lindstrom in his book Brand Sense, 75% of our emotions are based on what we smell rather than what we see and hear. Lindstrom says that relaxing aromas such as lavender actually slow down heart rate and make our perception of time slow down (the Flow State), which encourages us to linger in stores longer and increase our odds of spending money. Vanilla makes you feel childish, young, energetic. Wood reflects earthy, solid, classic values – back to basics. Fruit evokes summer and makes people feel more open-minded, happy and sexual. Cigars and leather reflect conservative values and make brands seem trustworthy.

The research is clear in marketing circles, that scents have a powerful effect on the brain and our emotional center, and thus can easily manipulate consumer behavior. So if commerce can sweeten sales with the aroma of bread wafting through a bakery section, and car-makers can sell more cars with their “new factory” car smell, and live concert events can heighten their audience experience with a scented arena, then why aren’t event planners utilizing this science more? Maybe it’s because one person’s pleasure is another person’s misery. One person may enjoy the smell of roses while another might (sadly) associate it with the funeral of a loved one.

THE PROBLEM IN THE MAIN HALL

With scent being the second most powerful sense we possess, the odds of equally pleasing hundred’s of executives in one large space is a daunting task. You have to choose the right scent in the right amount, for the right audience. Considering culture, age and audience demographics, men and women usually don’t respond to the same scent in the same way. (This became more obvious to me when the women in our office were more than eager to blow out the flame on my scent of baseball glove research.) With corporate event scenting being so subjective, there doesn’t seem to be a steadfast rule on what works and what doesn’t. So we have come up with our own conclusions as to what might work for the masses of noses in the executive hall.

THE DO’S AND DONT’S OF EVENT SCENTING

DO your homework before your client consultation, so you know which scents to suggest for their specific event. The Scent Marketing Institute is a good resource to start with.

DO ask: what is the call to action you want to stimulate through scent? Is it to sell more? To buy more on the spot? To learn more in general sessions? To create a trusting environment among strangers at a conference? Exactly what kind of experience you would like to create for your event attendees?

DO consider peppermint and rosemary if you want to increase alertness and brain activity in your audience. And keep in mind that apple and cucumber scents make a room feel larger.

DON’T use scents that are too complex unless striving to stimulate a very specific action among your attendees. A simple citrus scent can be much more effective than a complex one that over stimulates the brain. Examples of complex scents and effects: Prestige scents tend to be floral balanced with subtle spices and wood scents. These scents can stimulate buying of luxury goods. Power scents include cool greens, herbals and citrus. Scents that foster trust include any kind of baked goods smell like cookies, bread and apple pie.

DON’T fall in love with one scent and think it will work for every event attendee.

DO consider scents that are more widely accepted, such as: vanilla, citrus, freshly cut grass, linen and ocean.

DON’T use relaxing lavender, jasmine, or hunger-inducing vanilla during a business meeting. Use these scents during breaks to foster relaxation.

DON’T try and scent the event yourself. Hire an experienced company that knows how much scent to use, without being overbearing. You want the effect to be subtle and low intensity. Too much of a good thing, is not a good thing.

DO understand that people are sensory beings, and the more stimuli you can engage during your event, the more your audience is going to enjoy and remember it.

Contact

Got a million ideas? Or none at all? No matter, because the real genius is in our collaboration. So let’s create something astonishing together. Leave a message here or call us now at (650) 401-8881

This field is for validation purposes and should be left unchanged.